Unlock Peak Chatbot Performance
Objectively measure, benchmark, and improve your chatbot with AI-powered analytics. Get the clarity you need to boost CSAT, validate ROI, and ensure compliance.
Elevate Customer Satisfaction with Data-Driven Insights
Tired of ambiguous feedback? Chatbot Clarity provides objective metrics on your bot's performance, helping you pinpoint exactly where conversations go wrong. Reduce agent escalations, improve first-contact resolution, and boost your CSAT scores with actionable data.
- Identify and fix confusing chatbot responses.
- Reduce escalations to human agents by over 30%.
- Track CSAT and quality scores over time.
Key Features
Everything you need for comprehensive chatbot analysis.
Create and manage a library of test questions and ideal answers to ensure consistent evaluation.
Leverage LLMs to automatically score your chatbot on accuracy, relevance, and more.
Generate insightful reports with overall scores and side-by-side comparisons.
Instantly identify where your chatbot excels and where it needs improvement.